Lemon Mobile Fastrack Communications Pvt. Ltd. was incorporated in 2008, as a private limited company and started commercial operations in July 2008.
The Company is engaged in the business of trading of mobile handsets, memory cards and other mobile accessories under the brand name of 'Lemon'.
The Company imports handsets from manufacturers based in China and have started handsets manufacturing in India as well. The handsets are customized entirely, based on specifications given by the Company to the manufacturers.
The Company has a strong product research team, feeding design specs to manufacturers based on a market feedback and competition analysis.
At present, the Company offers mobile handsets, with unit prices ranging between INR 899 to INR 8299
In continuation of our efforts to bring in new, technologically superior products to the market, we have recently launched a new product range of LED Bulbs, Tube Lights, Down Lights , Panel Lights & they can operate over a very wide voltage range of 110V-300V. The life of these products is over 30000 burning hours and is eco-friendly with no Mercury contents and UV emissions.
The Company has network of over 750 Distributors reaching out to about 25,000+ retailers which act as point of contact for handset and accessories sales. Additionally, it also has a network of about 377 Authorized Service Centers, operating on franchise basis.
Customer service
Service to the end user coupled with state-of-the-art mobile handsets with top notch quality is a constant endeavor at Lemon Mobiles.
The customer service centers work on the franchisee model and the company is rapidly expanding its service reach in different parts of the country. The company has 300+ Lemon authorized service centers across the country. The company follows a layered approach to customer service and this is supported by the Level 4 service center located close to the company's head office in Noida.
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